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  Latest NEWS  
   
Following the continued success of the VW Canada DP Profit Forum Group, ODS has secured 2 new Canadian groups, a PO Managers Group and an Aftersales Managers Group...
more info...
Porsche Cars North America have appointed ODS to take over their current PO Profit Forum Group...
Kia Motors North America retains ODS to perform National Operational Reviews.  Following the success of the project pilots, Kia is rolling the project out to the entire NA network...
more info...
ASE Chooses ODS for NA Partnership
ASE (Automotive Services Europe) who operate across Europe and Asia, has chosen ODS as it’s NA partner...
more info...
  ODS Services  
   
Metis Composite Services 
Knowledge is power and key to the success of your business
ODS Composite Services are powered by Automotive Services Europe (ASE).  ASE are Europe's leading provider of Business Management Services and currently provide services to over 85% of the UK Automotive market* as well as several major franchises throughout Europe and the Far East, receiving and processing over 3,500 monthly dealer financial statement submissions.

This enables us to gain an accurate picture of the health of the dealer network (the effect of any current franchise initiatives for example) and feed the information back into the manufacturer and the dealer network.

ODS develops bespoke Business Management Composite and Network Performance Measurement systems, individually tailored to each customer. Our team of professionals works with our clients to design customized franchise composite input and reporting from start to finish. The composites are essential to gain a fast and accurate understanding of the trends currently impacting the franchise.

Our Composite service is 100% web-based, embracing cutting-edge technology to increase the speed information is submitted and distributed. Dealers have a dedicated site from which they can submit information, access Composite reports and find real world solutions to correcting deficiencies and increasing profitability.
*Of the franchises that outsource their composite needs.
For more information about Composite Services, contact@consultods.com
 
 
 
Projector Business Planning
Plan to move your business forward
The Projector Financial Planning software package is the most comprehensive, dynamic and user-friendly dealer planning package in the motor industry. It was designed, written and developed by ASE. It has now been adopted and promoted by several franchises as their budgeting package of choice. It is the result of our many years’ experience in financial planning on behalf of dealerships and franchises and has at its base the principles of: simplicity of input, formats that reflect quality reporting systems, instant update of data and total flexibility for ‘what if’ exercises.
  • It has been designed to suit the entire spectrum of user needs, from the simple annual budget to a full five year business plan, including Key Ratios, monthly budgets, cash flow projections and balance sheet.
  • It combines sophistication and power with maximum user-friendly approaches to input and output. We are confident that it has a host of built-in advantages over any other dealer planning systems on the market.
  • Simple layout screens mean that the user can easily identify the differences between the inputted data and the calculated fields.
  • Each screen provides an overview of the figures for comparison purposes along with an area where Budget, Actual and Composite figures can be presented.
  • Projector is a windows application and therefore inherits the simplicity of a similar graphical interface.
  • A summary report is available for each section of input, which can be printed to paper or PDF, E-mailed or saved to the local computer.
  • Projector gives the franchise the ability to collect all dealer plans in the same format and incorporate the information in the composite program. A consolidation routine can be performed on selected plans.
  • Default plans can be created to ensure all dealers are reporting on the same basis, specific franchise data can be preloaded into Projector to create a bespoke plan.
  • Projector is fully BER compliant giving the user the ability to select the departments to match their dealership.
  • Projector is available in PC/Web based format, and incorporates cash flow forecasting.  
For more information about Business Planning, contact@consultods.com
 
 
 
Profit Forum  Profit Forums
Like minded people talking about success, failure and getting it right.
ODS designs and hosts stimulating forum groups for either mixed or single franchise stores.  ODS profit forum hosting has a true independent spirit which enhances the search to "do it better".  ODS provide reports specifically designed to meet each individual groups needs, delivered to our members desktop electronically within 48 hrs of your month end.

For complete dealer support, ODS profit forum hosting doesn't start and end at the 3 or 4 meetings held annually.  ODS provides all it's members with full business development support 365 days a year, including access to the ODS benchmark website.  ODSProfitByAction.com is a unique site dedicated to automotive industry best practice, including an on-line Virtual Consultant, a large sales, service and parts best practice library, on-line reporting and on-line forums.

ODS can and does make the change happen where it counts...in your workplace!  ODS Profit Forum members out perform average dealers by more than 50% on average.*

"ODS doesn't put dealers in a room to discuss the 'why', ODS has moved the forum hosting needle to create an environment where we encourage the 'how'.  It is all about knowing what is actually possible."
Garry Palmer Vice President Consulting Operations
*Based on 2005 to 2006 comparison 
For more information about ODS Profit Forums, contact@consultods.com
 
 
 
21 Retail 21 Retail
Transforming automotive retailing.
Is customer retention below 45%? Are salesperson closing rates too low for conquest business? Do less than 20% of used car buyers return to you for servicing? Happy with the profitability of your business?

Customer and vehicle retention are the major factors affecting retailer profitability and, all over the world, the problem is much the same with auto retailing generally less profitable than other sectors.

There’s something wrong with the current model and ‘Pilots’ running the revolutionary 21 Retail™ in the USA are producing startling results:
  • New business closing rates are running at 1 in 3½
  • Vehicle service retention has doubled for new and used
  • Customers are happier and so are the staff, with no increase in heads or salaries
  • RoS in the ‘Pilots’ is forecast to exceed 4.5%.
Sounds incredible? Well, it’s true - and it's also about to change the retail model in Europe.
For more information about 21 Retail, contact@consultods.com
 
 
 
Consulting  Consulting 
Support and guidance when and where you need it.
ODS senior consultants provide on-site analysis, reviews and advice to manufacturers and dealers alike.

ODS offers:
  • Operational Reviews
  • Business/Action Planning
  • Management Mentoring
  • Advisor Training
  • Warranty Compliancy Reviews
  • Manufacturer Designed Programs
For more information about ODS Consulting, contact@consultods.com
 
 
 
Interim Management Interim Management 
Maintiain your business continuity
To ensure the essential continuity of business operation, ODS provides interim General Management to assist the Dealer Principal or Dealership Group.  The ODS Interim Management service helps maintain the effectiveness of your business while pursuing new managers, business growth or covering for periods of absence.

“In today’s business world you need to plan for every eventuality, but some events you cannot plan for; that’s when you need to be able to call on someone you can trust” 
Garry Palmer, Vice President Consulting Operations

ODS Managers are all subject matter experts, not from a theoretical classroom background, but successful automotive business leaders who know what it’s like to operate and succeed at the highest levels of automotive retailing.
For more information about Interim Management, contact@consultods.com
 
 
 
Training  ODS Academy (Training)
Real World training that really makes a difference 
ODS offers a comprehensive bespoke training portfolio to both individual dealers and whole dealer networks. 

ODS Academy guarantees to deliver real world, practical training programs delivered by subject matter experts and not theoretical off the shelf courses delivered by trainers.

ODS academy offers both on-line and face to face training solutions, depending on your requirements.
For more information about Training, contact@consultods.com
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"I have been in the industry for 25 years and have been involved in many different forum groups. This is by far the most productive and informative group I have attended."

"The ODS forums represent the most valuable time I ever spend away from my store."

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